KWhitman's board-to-board with Helenwaugh

Thanks Kristin, that's very helpful. I did get emails from Thomson quite quickly after posting the question, and the support person said to try setting the filters to only use the first IPC when constructing the chart. This seems to have fixed the problem for now.

Hi Helen,

Thanks so much for posting your question on the discussion forum. I really apologize that nobody got back to your question before now, as I unfortunately was called off-site for all of July and we were low on staff. I wanted to let you know that I am still trying to get an answer out of Thomson technical support and I will get back to you asap if they give me a better response.

Thanks again for posting Kristin