Report:PatAnalyst/Customer Support/Technical Support
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| The PatAnalyst search system has been discontinued by JOUVE. The company is now focused on providing IT services to the EPO and other national patent offices such as services related to publication and patent data management (digitalization, publication, patent procedure management interface). |
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Technical Support
Technical support is available over the phone or through email during business hours in Paris, France. Phone support was found to be helpful and thorough. Email support was often delayed by more than a business day, although still very helpful.
